NCUA Warns About Telephone Fraud
Consumers Targeted by Vishing Scam Should Call Agency’s Hotline- The National Credit Union Administration, NCUA, is warning consumers to beware of a new telephone fraud, known as a “vishing” scheme, that is using the agency’s name in an attempt to obtain personal financial information.
Several credit union members have been contacted by an automated phone call claiming to be from NCUA and notifying consumers their debit cards have been compromised. The call then asks the receiver to follow prompts, which request personal information, including sensitive financial data and personal identification information.
Anyone contacted by this so-called “vishing” scheme should immediately contact NCUA’s Consumer Assistance Center Hotline at 800-755-1030 or by email at email@example.com to report the scam. Operators answer calls Monday through Friday between 8 a.m. and 5 p.m. Eastern.
NCUA neither seeks personal information from consumers over the telephone nor handles day-to-day maintenance of member account information. NCUA works with law enforcement agencies, including the FBI, to protect consumers from frauds of this nature. NCUA also urges consumers to never verify or release personal financial information to unknown callers.
Information Regarding the Target Credit/Debit Breach
Campbell Employees FCU is aware of the recent credit/debit card breach at Target stores nationwide between November 27-December 15 and we're working closely with our vendors to monitor the situation.
As always, credit union members have zero liability for fraudulent activity. We encourage you to monitor your accounts via PCU Home Banking or MasterCard AccessPoint. If you notice any activity that you do not recognize, you should call 800-654-7728 for credit cards and 800-523-4175 for debit cards as soon as possible.
Protecting member and account information is a top priority and we take it very seriously. If you have any additional question please contact us at 800-257-5354.
For more information about the security breach, click here to visit Target’s website: (https://corporate.target.com/discover/article/Important-Notice-Unauthorized-access-to-payment-ca?intc=importantguestinfo).
Frequently Asked Questions
Was my data compromised? Target is reporting that some credit and debit cards used at Target stores between November 27 and December 15 were compromised. If you did not use your card at a Target store during this timeframe, we do not have reason to believe your card was compromised.
What should I do? Whether you're notified or not, it's always a good idea to check your credit report and be aware of any suspicious activity on all of your accounts.
Will the credit union be notifying affected members? We will continue to monitor these accounts and notify members of any suspicious activity.
Has the security breach been fixed? Yes. Target is working with Visa and MasterCard and law enforcement to ensure no further information is exposed.
What are the chances that I become a victim of identity theft as a result of this incident? We were informed that there wasn't significant personally identifying information stolen, such as Social Security numbers or addresses, so we believe that the risk of identity theft is greatly reduced. However, it's always a good idea to check your credit report regularly for incorrect information. In fact, you're entitled to one free copy of your credit report every year at www.annualcreditreport.com or by calling (877) 322–8228.